Features

Build your site

Create a fully customized and responsive online ecommerce and ordering platform, including your website. Our powerful ecommerce software gives you all the features you need.


Choose your template

Choose your template from our theme library created by our specialized ecommerce designers. Each theme is fully responsive and has been tested to ensure your customers will easily find the products they are looking for. Every template conforms to the latest web standards.

Customize your template

All themes can easily be customised by you using the full-featured content management system. You can change things like colours and buttons with a click, and even use our advanced editor to directly edit the HTML & CSS if you wish to.

100% responsive

All of our templates are designed to be responsive to the screen they are viewed on: Laptop, mobile or smart phone.

Tailor-made designs

Our in-house design team can create a totally bespoke design for your website and ecommerce solution. Contact us for more information

Publish your own blog

Your template comes with a full blogging platform. Create and publish articles, encourage and moderate discussions, or just use it for news publishing. Great for SEO and getting repeat visitors.

Use your own domain name

Use your own domain name for your Upchannel website, store and ordering platform.

Mobile commerce in front

Mobile and tablet commerce and ordering are playing a more and more important role in international sales. That’s why all of our themes are built to be responsive.

Whatever device the user is using to view your website, whether its a desktop computer, laptop, tablet or smart phone, the content and design will automatically adapt.

All of our checkouts are usability tested to make sure they are easy for your customers to use on their tablets and phones.

Management on the go: The Upchannel management system can be used on both tablets and mobile phones, meaning you can manage your website from anywhere in the world.

Use the Upchannel CMS to control all of the content on your website including image galleries, pages like ‘about us’, menus and navigation and more.


Sell B2B

Create a fully customized and responsive online ecommerce and ordering platform. Including your website. Our powerful ecommerce software gives you all the features you need.

Trade accounts

You can easily manage your customer’s access with personal log-in. Allowing customers or distributors to see individual pricing and product assortment customized e.g. to their corporate agreements. You can also allow trade customers to create accounts on your website and store their details for faster checkout at a later date.

Trade only categories and products

You can create categories and assign them as ‘trade only’ so visitors can only see them, and the products they contain, if logged into a trade account. You can also hide pricing on your products unless a customer is logged into an account.

Credit accounts

Assign ‘credit account’ status to a trade account to allow trade customers to checkout without paying immediately for their order.

Bulk discounts

Create bulk buy discounts, which reduce the price for products if a customer buys more than one item. Flexible rules allow you to create different discounts for different quantities and different products.

Discount pricing

Set a separate percentage discount for each trade account that will allow the trade customer access to discount pricing.

Individual pricing

An alternative to global discount pricing is to set an individual price for every product for each trade account you create.

Group pricing

Create ‘groups’ and assign trade accounts to them. Set individual pricing for each product for each group.

VAT

You can choose to display prices without VAT to your trade customers, (keeping it displaying with VAT to retail customers).

International VAT settings

Based on your location, Upchannel will automatically handle major country VAT rates. If you need other settings we can apply it for you.


Host securely

Upchannel takes care of hosting and security for you. Our platform uses 24/7 monitoring to prevent attacks and infections.

Secure hosting services

We meet all 6 categories for Level 1 of the PCI DSS standard, so you don’t need to worry about the security of your customers’ credit card data.

Moreover our platform is protected with firewalls and the strictest security protocols and advanced vulnerability scanning is carried out daily.

Upchannel is hosted on the Amazon Web Services cloud which is recognised as one of the most reliable hosting platforms in the world and hosts Amazon.com.
With a 99.99% uptime, AWS is the host of choice for many of the world’s largest internet companies like Pinterest, Adobe, Spotify & Nokia.

Upchannel stores are automatically backed up throughout the day, including all orders, items, images and customer records. Should a failure occur, you can be assured that all your data is safely stored.


Manage your products

Create as many variations for your products as you like such as different sizes, colors, shapes and more.

Sell digital products

Customers can order and download your digital products. You simply upload files to your account and link them with a product. Customers are emailed a unique link that can only be used a fixed number of times (set by you) to download the products they’ve bought.

Import and export

Import or export your products in bulk using our import / export feature or CSV files. You can also easily upload your products by entering all information in one single page.

Organize

Place items into categories to help your customers find what they need quickly. Enter special offers and feature a product on the home page with just a click.

Manage stock and set alerts

You can easily manage your stock for individual products or product variations at the click of a mouse.

Integrate with your ERP system or upload stock levels in bulk when you have a new delivery and set email alerts for when you have low stock on particular items.

If you are selling through multiple channels, stock levels between channels are automatically synced by our system. If you receive an order on one channel, the stock level on all others will be reduced automatically.

Built in SEO

Our system will create the necessary meta tags for your products automatically, for optimizing your product pages for search engines. You can override these settings if you wish.

Multiple image solutions

Add multiple images for your products. By using our innovative clear view zoom tool you can give customers a crystal clear view of your products. With just one click, your customers can view your item images in fine detail.


Manage your store

Order management

Notifications of new orders are sent to you by email with all order details.
You can log in to the control panel at any time and view details about any order placed, see which are pending, completed, shipped or refunded. Easily update customers by email.

Account management

Create accounts for different users and restrict their access to only parts of the management system that you want them to see.

Collect newsletter subscribers and automatically populate MailChimp subscriber lists.

Encourage return shopping with customer accounts and manage customer experiences with detailed product reviews.

Managing emails

Take charge of your order confirmation and other transactional emails by editing the contents directly in your account.

Collect newsletter subscribers and automatically populate MailChimp subscriber lists.

Encourage return shopping with customer accounts and manage customer experiences with detailed product reviews.

Abandoned baskets

View and chase abandoned baskets by sending recovery emails to each customer that abandons their basket.

Studies have shown a conversion rate of up to 40% is possible via abandoned basket recovery and Upchannel can handle everything automatically.

Accept card payments and flexible payment methods

Upchannel will integrate your shopping cart to accept credit or debit card payments on any payment gateway you use.

You can also accept payment via PayPal, PayPal Express, Pay by Amazon.

You can allow your customers to submit an order and pay offline. You can accept telephone orders and enter them into the management system.

Simple, flexible delivery rate

Set delivery rates for your customers based on either the total weight or total value of their basket.

You can set different bands depending on the basket total, like free shipping on orders over €100. You can also set different rates within bands such as “Next Day Delivery” or “Super Saver Delivery”.

Create free delivery voucher codes or set specific delivery charges on individual items.

Set postcode delivery charges. The customer will be prompted to enter their postcode at checkout and only shown the matching delivery rates you have configured.

VAT settings

Our flexible tax settings allow you to easily make changes to how VAT is calculated and displayed to your customers.

Manage on the go

Our management system can be used on both tablets and mobile phones, meaning you can manage your store from anywhere in the world.


Sell your products

Gift cards

Let your visitors buy gift cards. This is all handled automatically by the Upchannel system.

Quotes

You can also create quotes that are emailed to the customer with a quick ‘pay now’ link. Suitable for special offers or overstock selling for selected customers.

Search engine optimized

Every page on your website can be configured with our SEO tools to display the right meta tags. No need to be an expert, our system will do it for you. We’ll also automatically generate robots.txt and sitemap files.

Integrate with social media

With just a click your shoppers will be able to share your store or one of your products on Facebook, Twitter, Pinterest or Google +.

Discount codes and coupons

Run sales and promotions by offering coupon codes that save customers money.
You can create codes that offer customers a monetary discount, percentage discount or free shipping. Set codes to be used on all products or only on products in a particular category – or just a single product.


Sell on multiple channels

Connect your Upchannel website with all the channels that you sell on.

Use multiple channels

Manage products, customers, orders and fulfilment all through your Upchannel account. You can push your products through to your different selling channels, or ‘receive’ products created on other channels to list on your website and send to other channels.

Stock levels between channels are automatically synced by our system so if you receive an order on one channel, the stock level on all others will be reduced automatically. New stock can be added to your Upchannel account and it will update all channels at once.

When you receive an order on a channel it will appear in your Upchannel account for you to manage directly from there. You can set the order as dispatched (and enter tracking number(s)) and this will automatically be pushed out to the originating channel.

Sell to millions on eBay and other marketplaces

Connect your website with your eBay store for Business Supply or consumers.

Products can be listed on your website and ‘sent’ to eBay and any edits made to products will automatically be pushed to the listing on your eBay store. You can time eBay listings to be created at a future time & date, or setup ‘best offer’ listings and set international & domestic shipping rates from your Upchannel account.

Amazon, Amazon Business and other marketplaces are coming soon.

If you want to sell to a marketplace or 3-party sales channel not listed among our partners we can help you connect your website.

B2B buyers often start their search on marketplaces. With your Upchannel website you can easily tap into this massive potential.

Sell on Facebook

Connect your website with your Facebook page and sell online to a new audience with billions of users. Customers can easily browse the products you list using the Shop tab on your Facebook page. Products can be added to the tab with just one click.


Sell globally

With your Upchannel website you have the potential to reach customers and acquire new customers around the world.

Flexible international settings for shipping

With our flexible delivery zone settings you can set up delivery zones for the whole world. You can set big areas covering more than one country or on country level.

You can also set specific wholesale shipping rates: A standard delivery cost (a one off charge) for wholesale customers or a free delivery threshold.

You can install live international shipping rates with our UPS rates and/or UPS Access Point.

International currency settings

We have integrated with the most popular international payment providers, which allow you to transact and display prices in any currency.

International VAT options

Based on your location, Upchannel will automatically handle major country VAT rates. If you need other settings we can apply it for you.

You can always choose to display prices without VAT to your trade customers.


Analyze

Advance analytics and reporting

Analyse and gain valuable insight into your business with advanced analytics and reports.

See which products are selling and which aren’t. Find out who your biggest customers are and what they’re spending.

Track reports to see what search terms people are using on your website’s product search and rectify when they aren’t shown the results they should be.

Reports can be exported for further analysis in your favourite spread sheet tool.

Conversion tracking

Setup conversion tracking to monitor your pay per click advertising campaigns.

You can install and configure Facebook tracking pixels with just a few clicks to monitor your Facebook advertising campaigns and actions.

Ecommerce analytics

Setup visitor tracking with any third party provider you like. You can easily install Google analytics with a couple of clicks.

With Google’s ecommerce analytics you will get advanced statistics in your analytics account about your ecommerce activity.

Visitor tracking

Setup visitor tracking with any third party provider you like. You can easily install Google analytics with a couple of clicks.


Customize with apps and integrations

ERP Integration

An ecosystem of apps and integrations from the best international partners is available for you.

Our unique system allows you to extend your website and management system with a range of other additional features, helping you build the ultimate solution for your business needs.

Integrate your Upchannel website directly with your ERP or accounting system.

Build your own integrations with our API

Our flexible, open API lets you build custom integrations with whatever software you count on to run your business, e.g. you can integrate directly with your ERP or accounting system.

The Upchannel API allows for any third party developer to build a direct and automatic connection to our systems to perform a range of actions.

If you are looking to build or integrate custom solutions and don’t have access to own development resources, we can help you.

We want to make it simple for you to grow your business online and trade internationally with other companies.

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